Refund and Returns Policy
At Watchify Store, we strive to ensure your satisfaction with every purchase. Please read our return and refund policy carefully to understand your rights and obligations.
1. Eligibility for Returns and Replacements
You have the right to return or replace a product within fourten (14) days from the date of receipt, as indicated on your invoice. The product must be in its original condition—unused, undamaged, and with all original packaging intact. Any products that do not meet these conditions will not be eligible for return or replacement.
2. Replacement Policy
If you choose to replace your product with another, you will be responsible for any difference in price between the two items:
– If the replacement product is of higher value, you must pay the difference.
– If the replacement product is of lesser value, the difference will be refunded to you.
Shipping costs associated with the replacement will be covered by the customer, and charges will vary based on the customer’s location.
3. Warranty and Replacement Conditions
The return or replacement policy does not apply if any internal or external components of the product have been tampered with, replaced, or modified. Additionally, products that show signs of usage, wear, or damage will not be eligible for return or replacement.
4. Technical Inspection
Before approving a return or replacement, the product will undergo a technical inspection to verify its condition. This includes checking for any damage to internal or external components, as well as verifying that the product has not been used.
5. Refund Process
Once the technical inspection confirms that the product is in its original, unused condition, we will process your refund. Refunds will be issued within seven (7) days of approval and can be made via:
– Wallet Transfer
– Bank transfer
Refunds will be facilitated through our shipping representatives, and all shipping costs related to the return will be borne by the customer based on their location.
6. Agreement to Terms
By initiating a return or replacement, you agree to all terms and conditions as outlined in this policy. These terms are considered an integral part of your transaction with Watchify Store and are legally binding.